Time to initiate change...
make your booking below.
Let's Talk
Upper Coomera Community Centre
90 Reserve Rd, Upper Coomera, 4209
Contact Us
Frequently Asked Questions
What's your availability?
- Monday – Friday 5.30pm to 8.30pm
- Saturday from 09.00am to 12.00pm
- Sunday from 1.30pm to 4.30pm
- Telehealth outside above hours, assessed on a case-by-case basis.
How much does Ciel Therapies charge for therapy?
As there are a number of different mental health programs available (Medicare, private fee paying, NDIS etc.) which you may be referred under, please contact us so we can discuss your situation and provide you with accurate and up to date fees.
Does Ciel Therapies provide services under Medicare and how do I access these?
Yes, Ciel Therapies is an approved provider of services under Medicare. To receive a Medicare rebate when seeing an Accredited Mental Health Social Worker, you will require a Mental Health Care Plan and referral letter from a General Practitioner (GP), or a referral letter from a psychiatrist.
Missed Appointments and Cancellations
We have a 24 hour cancellation policy. Clients are responsible for missed appointments and late cancellations. Except in a true medical emergency or natural disaster, clients are responsible for the fee if the appointment is cancelled with less than 24 hours notice or if the client does not show for the scheduled appointment.
Accredited Mental Health Social Workers (AMHSWs) are recognised providers with Medicare Australia and other programs, delivering clinical social work services in mental health settings and utilising a range of evidence-based strategies. Under Medicare, Social Workers and general psychologists provide the same mental health support to clients.
AMHSWs work with people across the lifespan (including children, adults and older persons) and provide a unique contribution to the mental health space in their holistic approach to working with a person. The advanced training that is expected of AMHSW prepares and provides them with the skills for working with people with very complex presentations and co-morbidities. AMHSWs are highly trained and educated professionals, meeting some of the highest standards of professional regulation in Australia.
Accredited Mental Health Social Workers have a breadth of experience in assessing and treating people who have mental health disorders, for example people with:
- Depression and other mood disorders
- Anxiety disorders
- Personality disorders
- Psychosis
- Suicidal thoughts
- Relationship problems
- Life crises
- Adjustment issues
- Trauma
- Family conflicts
- Traumatic experiences including assault, domestic violence, accidents, natural disasters or other stressful events.
- Parenting concerns
- Grief and loss
Accredited Mental Health Social Workers are able to diagnose, assess and treat a wide range of mental health concerns within their professional scope of practice.
They help individuals to resolve presenting psychological problems, the associated social and other environmental problems, and improve their quality of life. This may involve family as well as individual counselling, and group therapy. Social workers recognise the broader implications of an individual having a mental illness and the impact on friends, family, work and education.
Like other allied health professionals, such as psychologists, Accredited Mental Health Social Workers use a range of interventions in helping people with mental health disorders, including the following focused psychological strategies:
- Cognitive behavioural therapy
- Behavioural interventions
- Cognitive interventions
- Relaxation strategies
- Skills training
- Problem solving
- Anger management
- Social skills
- Stress management
- Parenting skills
- Interpersonal therapy
- Psycho-education (including Motivational Interviewing)
- Narrative therapy
Ciel Therapies facilitates Tuning into Kids and Tuning into Teens
What is Tuning into Kids/Tuning into Teens?
Tuning in to Kids/Tuning into Teens is a suite of parenting programs that focus on the emotional connection between parents/carers and their children, from pre-schoolers to teens. The evidence-based programs have proven success in improving parenting, parent-child relationships and children’s emotional competence and behaviour.
It’s is a program for parents/carers that is run in six sessions and helps kids and teens develop emotional intelligence. Parents learn to understand their children’s emotions and behaviours better and learn to communicate effectively with their children. Therefore, parents will be able to help their kids/teens to manage difficult emotions and behaviours.